ShopFlow
From 71% to 96% SMS delivery rate
ShopFlow migrated from a non-compliant SMS provider to CloudVNO's A2P platform and saw delivery rates jump from 71% to 96% within 30 days.
The Challenge
ShopFlow was losing nearly 30% of transactional SMS messages — order confirmations, shipping updates, and abandoned cart reminders — to carrier filtering. Their previous provider lacked 10DLC registration support, causing widespread suppression.
The Solution
CloudVNO onboarded ShopFlow onto a fully compliant 10DLC campaign within 5 days. Their dedicated short code was registered, message templates were reviewed for compliance, and traffic was routed through CloudVNO's direct carrier connections.
The Results
SMS delivery rates jumped from 71% to 96% in 30 days. Recovered abandoned cart messages alone drove a measurable uplift in monthly revenue. ShopFlow now sends over 2 million messages per month with full delivery visibility via CloudVNO's webhook pipeline.